Vaam AB (Swedish company registration 559266-8833, Stockholm) is committed to responsible handling of personal data for our video messaging platform.

1. Data Collection

Vaam collects the following types of information:

Registration details (name, email, password, optional photos)
Service usage information (videos created, comments, uploaded data)
Social media and survey participation data
Subscription preferences
Customer support interactions
Third-party service integrations
Payment information
Cookies and device identifiers
Technical data (IP address, browser type, device OS)
Usage analytics
Customer feedback

2. Data Usage Purposes

We use your data for the following purposes:

Providing and maintaining the platform
Fulfilling contractual obligations
Service notifications and updates
Content optimization
Marketing communications
Fraud prevention and security
Legal compliance
Anonymized research on workplace trends

3. Legal Basis for Processing

Processing of your personal data relies on consent, contractual fulfillment, or legitimate interests depending on the specific purpose.

4. User Rights

You have the following rights regarding your personal data:

Right to access personal data
Right to erasure (deletion)
Right to data correction
Right to restrict or object to processing
Data portability requests
Consent withdrawal
Complaint filing with Swedish Data Protection Authority

5. International Data Transfers

Data may be transferred outside the EEA with appropriate safeguards including adequacy decisions, standard contractual clauses, or the EU-US Data Privacy Framework.

6. Data Retention

Personal data is retained as long as necessary for processing purposes, legal obligations, dispute resolution, and agreement enforcement.

7. Security Measures

We implement the following security measures:

Consent and permission management
Privacy-by-design implementation
Limited employee/contractor access
Secure storage systems
Confidentiality agreements
Business continuity and disaster recovery
Data breach management protocols
Office facility security
Network segregation and penetration testing

8. Profiling & Automated Decisions

Vaam does not conduct systematic monitoring or automated profiling with legal or significant effects on individuals.

9. Minors

Our services are not directed at persons under 18 years of age. Vaam does not knowingly collect data from children.

10. Cookies

Cookies are used for analytics, personalization, and marketing purposes. Users can disable cookies through browser settings.

11. Gmail Integration

When using Gmail integration:

We access email metadata only (not message content)
We store only email address, authentication tokens, and message identifiers
We do not store emails, share data with third parties, or use for advertising
Users can revoke access at any time

12. AI Assistant Integrations (MCP)

You can connect a third-party AI assistant, such as Claude or ChatGPT, to your Vaam account through our Model Context Protocol (MCP) server. How this works is described at docs.vaam.io/mcp.

Data access. A connected assistant can read and change your account data on your behalf, within the permissions of your account or the API key you gave it. By default the assistant works with your own data. If you are part of a team, it can also access data that belongs to your team.
Recipients. Vaam sends data to an assistant only in response to a request that the assistant makes with your credentials. The assistant provider (for example Anthropic or OpenAI) processes that data under its own privacy policy. Vaam has no data-sharing or sub-processing agreement with assistant providers for this exchange.
Retention. Vaam does not store the content of assistant requests or responses beyond standard service logs. Changes an assistant makes are stored as normal account data under Section 6.
Your controls. You can disconnect an assistant from its own settings, or revoke an API key in your Vaam account settings, at any time. An existing session may remain valid for a short period until it expires.

13. Policy Changes

Vaam may revise this policy from time to time. Continued use of the service indicates acceptance of updates.

Contact

For privacy-related inquiries, please contact us at support@vaam.io.

Privacy Policy